Policy
Returns & Exchanges
Return Window
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.
How to Return
- Log in to your account and go to your order history
- Select the item(s) you wish to return and the reason
- We will email you a return label within 24 hours
- Pack the item securely and drop it off at the nearest courier point
Exchanges
To exchange for a different size or colour, initiate a return and place a new order. We process exchanges as a return + re-order to ensure fastest fulfilment.
Refunds
Refunds are processed within 5–7 business days of us receiving the returned item. The amount will be credited to your original payment method.
Non-Returnable Items
- Items marked as Final Sale
- Items that have been worn, washed, or altered
- Items without original tags
Questions
For any return-related queries, email us at hello@truelegend.in with your order number.